Terms of Service

1. Acceptance of Terms

By creating an account or using FlashFlow AI (“Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service. We may update these Terms from time to time; continued use after changes constitutes acceptance.

2. Account Terms

• You must be at least 16 years old to use the Service.
• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately at hello@flashflowai.com if you suspect unauthorized access.
• One person or legal entity per account. Shared or machine accounts require prior approval.

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Generate or distribute hateful, violent, sexually exploitative, or illegal content
• Harass, threaten, impersonate, or defame any person
• Send spam, phishing messages, or malware
• Attempt to gain unauthorized access to accounts, systems, or data
• Reverse-engineer, scrape, or copy the Service or its underlying technology
• Circumvent usage limits, rate limits, or security controls
• Resell access to the Service without written permission
• Infringe any third-party intellectual property rights

We reserve the right to suspend or terminate accounts that violate this policy, with or without notice.

4. AI-Generated Content & Ownership

You own your content. Scripts, audience personas, product descriptions, and all other content you create or generate using FlashFlow AI belong to you. We claim no ownership over your inputs or the AI-generated outputs produced for you.

License to us: You grant FlashFlow AI a limited, non-exclusive license to process your content solely to operate and improve the Service (e.g., generating scripts, training recommendation models on aggregated anonymized data). We will not publish or share your content with other users.

No guarantee of uniqueness: AI-generated content is provided “as-is.” Similar prompts may produce similar outputs for different users. You are responsible for reviewing content before use and ensuring it does not infringe third-party rights.

FlashFlow IP: All trademarks, logos, UI design, and proprietary technology of FlashFlow AI remain our exclusive property.

5. Subscription & Billing

FlashFlow AI offers free and paid plans. By subscribing to a paid plan you agree to:

• Recurring billing: Your chosen payment method will be charged at the start of each billing cycle (monthly or annual) at the then-current rate.
• Plan changes: Upgrades take effect immediately with prorated charges. Downgrades take effect at the end of the current billing period.
• Cancellation: You may cancel anytime from your account settings. Access continues through the end of the paid period. No partial refunds are issued.
• Price changes: We may adjust pricing with at least 30 days notice. Continued use after the effective date constitutes acceptance.
• Credits: AI credits included in your plan expire at the end of each billing cycle and do not roll over unless your plan states otherwise.

All payments are processed by Stripe. We do not store your credit card details.

5b. Platform Integrations & Third-Party Services

FlashFlow integrates with third-party platforms including TikTok, TikTok Shop, and others to provide workflow features such as draft export, transcription, and analytics.

• Independence: FlashFlow is an independent software platform. We are not affiliated with, endorsed by, or sponsored by TikTok, ByteDance, or any other third-party platform unless explicitly stated.
• Platform compliance: You are responsible for complying with the terms, policies, and guidelines of any third-party platform you use in connection with the Service, including advertising disclosure rules, content policies, and community guidelines.
• Draft export: Where FlashFlow supports exporting content as drafts to third-party platforms, you are responsible for reviewing, finalizing, and publishing all content. FlashFlow does not post content on your behalf without your explicit action.
• Availability: Third-party integrations depend on the continued availability of external APIs and services. We cannot guarantee uninterrupted access to features that rely on third-party platforms.

5c. No Guarantee of Results

FlashFlow provides content creation, research, and workflow tools. We do not guarantee any specific business outcomes, including but not limited to views, engagement, sales, commissions, or revenue. Performance varies by niche, content quality, audience, offer, and platform conditions. Any earnings examples, projections, or calculators on the Service are for illustrative purposes only and are not promises of results.

5d. User Responsibilities

FlashFlow is workflow software and operational infrastructure. It is not a substitute for legal, tax, advertising compliance, or regulatory advice. You are solely responsible for:

• Reviewing all AI-assisted content before publishing
• Ensuring compliance with FTC disclosure requirements and applicable advertising laws
• Complying with brand agreements, platform policies, and community guidelines
• Verifying the accuracy and appropriateness of all generated content
• Attaching required product links, disclosures, or disclaimers to published content

6. Free Tier

The free tier provides limited access to core features. We reserve the right to modify free-tier limits at any time. Free accounts inactive for more than 12 months may be deleted after a 30-day warning email.

7. Service Availability

We target 99.5% uptime but do not guarantee uninterrupted access. Planned maintenance windows will be communicated in advance when possible. We are not liable for downtime caused by third-party providers, internet outages, or force majeure events.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that AI-generated content will be accurate, original, or suitable for any particular purpose. You use all outputs at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, FlashFlow AI, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, business opportunities, or goodwill — arising out of or related to your use of or inability to use the Service, regardless of the theory of liability.

Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid to FlashFlow AI in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

10. Indemnification

You agree to indemnify and hold harmless FlashFlow AI from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your content, or your violation of these Terms.

11. Termination

By you: You may delete your account at any time from your settings. Upon deletion, your data will be removed per our Privacy Policy.

By us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraud, fail to pay, or at our sole discretion with 30 days notice. Upon termination, your right to access the Service ceases immediately.

Survival: Sections on intellectual property, limitation of liability, indemnification, and governing law survive termination.

12. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.

13. Contact

Questions about these Terms? Contact us: