Privacy Policy
Last updated: February 1, 2026
1. Introduction
FlashFlow AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered content generation platform.
2. Information We Collect
Account Information
- Email address
- Name (if provided)
- Password (encrypted)
- Billing information (processed by Stripe)
Content You Provide
- Product information and descriptions
- Brand details and guidelines
- Audience personas and preferences
- Scripts and generated content you save
Usage Data
- Features used and actions taken
- Generation history and preferences
- Device and browser information
- IP address and approximate location
3. How We Use Your Information
- Provide the Service: Process your inputs to generate AI content
- Improve the Service: Analyze usage patterns to enhance features
- Communicate: Send service updates, security alerts, and support messages
- Process Payments: Handle subscriptions and billing
- Ensure Security: Detect and prevent fraud or abuse
- Legal Compliance: Meet legal obligations and respond to legal requests
4. Third-Party Services
We use the following third-party services to operate FlashFlow AI:
Supabase
Database hosting and authentication. Your data is stored securely with encryption at rest.
Stripe
Payment processing. We never store your full credit card details; Stripe handles all payment data securely.
Anthropic (Claude AI)
AI content generation. Your prompts and inputs are processed to generate content but are not used to train models.
Replicate
AI image generation for B-Roll. Image prompts are processed to generate visuals.
Vercel
Application hosting and deployment. Standard server logs may be collected for debugging.
5. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Authentication and session management
- Preference Cookies: Remembering your settings and preferences
- Analytics Cookies: Understanding how users interact with the Service
You can control cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use the Service.
6. Data Retention
We retain your data as follows:
- Account Data: Until you delete your account
- Generated Content: Until you delete it or close your account
- Usage Logs: Up to 90 days for operational purposes
- Billing Records: As required by tax and accounting laws
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@flashflow.ai
8. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
9. International Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
FlashFlow AI is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.
12. Contact Us
For privacy-related questions or concerns, please contact us at: privacy@flashflow.ai